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FAQs

will my chain tarnish?

The chains we offer are gold filled and sterling silver material. Gold filled typically lasts over 3 years. Sterling silver does tarnish, but can be easily cleaned. Proper care for your jewelry is necessary to ensure longevity. Avoid harsh chemicals and regularly clean your jewelry using a mild soap. 

do i leave a tip?

Tipping is always appreciated but NEVER expected. We try our best to create a welcoming, fun, enjoyable experience for all of our clients, which leads many to leave a tip. Although, our favorite tip is returning to see us, leaving a google review, or shouting us out on social media!

Can i ever take it off?

Yes, you can remove your permanent jewelry quite easily! Sometimes this is required for things like participation in sports, surgeries, or MRI scans. To remove the piece, use nail clippers to cut the jump ring (the small circle used to attach the chain!) Save your chain and bring it back to us - we can reattach it whenever you're ready!

My chain broke off/i had to take my chain off... but i purchased it somewhere else. Can you reattach it for me?

We absolutely can! We have a fee of $12 for reattachments. We offer complimentary reattachments if your chain was purchased from us. 

what type of metal are the chains?

Gold-filled jewelry has a layer of gold bonded to a base metal, typically brass or sterling silver. It’s far more durable than gold-plated jewelry and is designed to last at least 3 years. Sterling Silver is made from 92.5% silver, with the remainder being other metals. It can be polished if it tarnishes.

where are you located?

We are located inside of 'The Collective' boutique in downtown Belmont, North Carolina. Our address is 24 N Main Street Belmont, NC 28012. Street parking is available along with many free parking lots.

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